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RS Team

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  • Accessing Cortex Reporting

    AI Stats Cortex reporting is available within the AI Stats link in the left navigation. From here, you can view performance by Stages, Blasts, Overview, and Cortex Flow. This page breaks down each ...

  • Understanding Your Deliverability Stat Counts

    Deliverability Stats show up in two places - in the Stages tab and in the Blast Details tab.   Here's how it appears in the Stages tab:   Here's how it appears in the Blast Details tab:   Emails ...

  • How Many Subscribers Do I have in My Account?

    Your total subscriber count is available through Cortex under "Audience." First, select the Segments tab. Scroll down to "Standard Segments." Your subscriber count is in the "Subscribed Email User...

  • Promo Blast Reporting

    This is an archived article for our older clients.  For sends after 11/21/2017 Promo Blast Reporting can be found in Trend Details with other Cortex Stages. Promo Blasts are built on software that ...

  • Introduction To Microscope

      Overview Microscope is a tool for marketers to get some insight into how the Cortex Artificial intelligence works. It's divided into five distinct sections (click the links below to learn more ab...

  • Microscope: Email History

    Not only does Cortex track all your user and customer actions, it also tracks what emails a user receives and interacts with, helping it learn what messaging to target customers with in the future....

  • Microscope: Activity and Latest User Actions

    Microscope can help you gain insight on the activity that your users are creating on your website. At the bottom of each user's microscope profile you'll see two specific places to get a detailed u...

  • Microscope: Analyzing and Unsubscribing Users

    Microscope allows you to look at Cortex predictions, Cortex sends, and user actions on an individual level. It provides a snapshot of information that allows marketing and customer service to gain ...

  • Microscope: Product Recommendations and Last Products Purchased

    Microscope can give you some insight into the best products for an individual user. The product sections are split into two distinct groupings.  Last Purchased Items Product Recommendations   In ...

  • Microscope: Customer Profile and Demographics

    Microscope is a great tool for understanding an individual customer's predictive analytics, but can also give you insight into where the customers are (geographically) as well as other important de...