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RS Team

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  • How To Upload Lists

    Uploading User Data with the List Importer Cortex's list upload feature allows you to import new users with specific user properties, as well as update existing users' information. This is perfect...

  • Setting Up Shopify Metafields

    Our shopify integration is set up to use item metafields to handle replenishment and the "do not recommend" toggle.  Metafields are set on a per-item basis and contain three fields: names...

  • Understanding Your Cortex Settings

    The "Cortex Settings" page can be found under "Account Settings" in the toolbar, or you can directly visit the URL: https://members.retentionscience.com/account/cortex_settings....

  • Automatic UTM Tagging

    Cortex's Auto-UTM Tagging feature is a service that will add a set of default UTM tags to your templates where those values are not already specified.  This article will walk you through how the fe...

  • Friendbuy <> ReSci

    Table of Contents Overview Installing the Friendbuy Plugin Enabling the Integration Integration Data Overview Friendbuy is a SaaS platform powering referral programs for the world’s most recogniz...

  • Magento Extension Data Mapping to ReSci

    Table of Contents Overview Items Categories Users Orders Order Items Overview At a high level, The Magento Extension queries data from certain tables in Magento, looks for particular data points ...

  • Building Better Content with Cortex

    Every email marketer wants to send the best emails, right?  Of course you do.  Here's the good news: you don't need to spend hours or days developing new content from scratch - with Cortex only a f...

  • Annex Cloud Loyalty <> ReSci

    Table of Contents Overview Installing the Annex Cloud Plugin Enabling the Integration Integration Data Overview With the Annex Cloud x ReSci integration, you can now pass Annex Cloud loyalty...

  • SFTP Overview

    Table of Contents Overview Important Considerations for All Files What are the Standard File Schemas? What does each Data Filetype do for You? Following the File Naming Convention Sending Historic...

  • Welcome Stage

    This article is part of the Cortex Stage Guide.  For the Subscription Cortex Stage Guide click here. Welcome is the first communication new users will receive when they signup to receive emails fr...