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RS Team

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  • Magento 2 Installation and Configuration

      Background Similar to the Magento 1 or Shopify integrations, our Magento 2 extension allows seamless integration of data and JS from your Magento 2 store to the Retention Science database. Much o...

  • Sending Historical Data

    Giving Retention Science your historical data helps with training our AI. These should also be imported to the /uploads folder. Please note that each file has the suffix _hist. This helps us identi...

  • Adding Preview Text to an Email

    A preview or preheader is the short summary of text after your subject line when an email is viewed in the inbox. How to Set Preview Text   1. In each Cortex email template, there is an option to a...

  • How Does ReSci Ensure Great Email Deliverability?

    What is email Deliverability? Simply put, successful email deliverability is your message arriving in the inbox of the recipient as intended. Email delivery failure is when your message is either r...

  • ReCharge <> ReSci

    Table of Contents Overview Installing the ReCharge Plugin Enabling the Integration Integration Data Recharge Data Usage Overview Recharge is one of the most popular recurring payment platforms fo...

  • Setting Up Shopify Metafields

    Our shopify integration is set up to use item metafields to handle replenishment and the "do not recommend" toggle.  Metafields are set on a per-item basis and contain three fields: namespace, key,...

  • Magento Extension Data Mapping to ReSci

    Table of Contents Overview Items Categories Users Orders Order Items Overview At a high level, The Magento Extension queries data from certain tables in Magento, looks for particular data points ...

  • Building Better Content with Cortex

    Every email marketer wants to send the best emails, right?  Of course you do.  Here's the good news: you don't need to spend hours or days developing new content from scratch - with Cortex only a f...

  • Welcome Stage

    This article is part of the Cortex Stage Guide.  For the Subscription Cortex Stage Guide click here. Welcome is the first communication new users will receive when they signup to receive emails fr...

  • Ready To Buy Stage

    This article is part of the Cortex Stage Guide.  For the Subscription Cortex Stage Guide click here. For many businesses, the lion's share of revenue is created by customers who make multiple repe...