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  • How Do I A/B Test My Email Blast

    When following the article How to Create a Smart Blast here, you will need two email templates and two Smart Segments if you are doing a 50/50 test.   Steps to Creating 1. Create the two email temp...

  • How To Use Template Builder

    Legacy Cortex users, please visit the Legacy Cortex section here.  The drag and drop email template builder allows you to easily design elegant and responsive email templates. The drag and drop tem...

  • JavaScript Setup for Shopify

    Table of Contents Overview Understanding the Code Implementing JavaScript on your Shopify Tracking Call Tracking Customer Behavior AJAX Calls (Optional) Email Capture Events Checkout Success Custo...

  • Email Capture JavaScript Event

    Overview See this article for even more detail. Our recommendation is to use Import API over the JS. Email Capture Event Details The email capture event is used for collecting emails signups thro...

  • Saving emails in Cortex: Q4 2018

    We have heard you loud and clear: saving emails in Cortex is a pain in the butt right now. Here is what our product team will be delivering in terms of usability improvements for saving emails in Q...

  • Draft Mode v1 - October 2018

    ReSci is happy to announce our first version of draft mode will be released on Tuesday, Oct 30th 2018. Previous note available here. What's included in v1? The two major changes will be: Save func...

  • Can I Re-Send a Smart Blast?

    I had to pause a Smart Blast to make an edit in the template.  Can I re-enable the Smart Blast to finish the send? Short answer - Yes!  Re-enabling a paused smart blast will not create duplicate se...

  • How To Upload Lists

    Uploading User Data with the List Importer Cortex's list upload feature allows you to import new users with specific user properties, as well as update existing users' information. This is perfect...

  • How To Add a Plain Text Fallback to Emails

    Creating a plain text version of your email in Cortex is an easy task. On the screen where you are building your email template (HTML or Drag and Drop), look for the dropdown on the upper right of ...

  • Using conditions in segments

      Divide and Conquer You can make advanced segments with the grouping tools available in the segment builder. It's important to note the difference between "And" and "Or" groupi...