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RS Team

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  • SFTP Overview

    Table of Contents Overview Important Considerations for All Files What are the Standard File Schemas? What does each Data Filetype do for You? Following the File Naming Convention Sending Historic...

  • Friendbuy <> ReSci

    Table of Contents Overview Installing the Friendbuy Plugin Enabling the Integration Integration Data Overview Friendbuy is a SaaS platform powering referral programs for the world’s most recogniz...

  • Justuno <> ReSci

      Overview Justuno is a popular on-site conversion product that allows you to create lead / email capture forms.With the Justuno x ReSci integration, you can use Justuno’s on-site conversion optimi...

  • How Do I A/B Test My Email Blast

    When following the article How to Create a Smart Blast here, you will need two email templates and two Smart Segments if you are doing a 50/50 test.   Steps to Creating 1. Create the two email temp...

  • Why are my emails being clipped?

    Gmail "clips" emails greater than 102KB in size. When a message is clipped, you will see this at the bottom of the email. An email message is defined as the underlying code that makes up the email...

  • What is a Confidence Level?

    "I hear my CSM talking about 'data science model confidence'.  What does that mean?" Our data science models look for statistically significant sample sizes and a convergence of results to build a ...

  • Shopping Cart View JavaScript Event

    Overview Nearly the same as "Add to Cart" above, but instead of firing just one 'addItem' push you will loop through a collection of items and track each one. Fire the event when a person lands on...

  • Checkout Success JavaScript Event

    Overview Similar to "Shopping Cart View" in that you are looping through all items, but has the addition of the 'addOrder' line where you should pass over the order details. Note we do have certai...

  • How to Use the BigCommerce Transactional Email Stage

    Table of Contents Overview BigCommerce Transactional Stage Creating Your First BigCommerce Transactional Email Supported Message Types How to Dynamically Display All Order Items Using "For Loops"...

  • How To Upload Lists

    Uploading User Data with the List Importer Cortex's list upload feature allows you to import new users with specific user properties, as well as update existing users' information. This is perfect ...