Getting Started

Start Here

• Navigating Multiple Cortex Sites
• Getting Started Guide
• Setting Up Cortex Stages
• The basics of building segments
• Cortex Stage Strategy Guide
• What is IP Warming?

New Users: How To Guide

• How to use the Stages tab within Analytics
• How to upload lists
• How To Create New Emails
• How To Send Test Emails
• Review reporting for a Blast email
• How to use the Blasts tab within Analytics

See all 20 articles

The Basics

• Pocket Data Usage Guide
• What is a Confidence Level?
• Understanding Cortex
• Cortex and Data: What You Need To Know
• Understanding Your Users

New Users: FAQs

• What Happens When I Upload Users?
• Smart Blast vs Promotional Blast
• How to export users from MailChimp
• How to export users from Klaviyo
• States of Customer Churn
• What Are Parent and Child Items?

See all 22 articles

Admin Settings

• Adjusting Timezone Settings
• How do I change my ReSci account password?
• How to see your Support tickets
• I want to add another user to my account