The majority of our customers run 5-10 boxes at a time. With our powerful rules, you can create all sorts of segments to increase your conversions. However, sometimes you are worried that the same visitor might see multiple boxes, and you don’t want that.
This is why we have Master Rules. Master Rules can make sure the end visitor won’t see multiple boxes across your website.
How to find the Master Rules
- Go to the Boxes tab.
- Click on the Other Actions drop-down, and then click Master Rules.
What Does Each Master Rule Do?
Limit to one lightbox per visitor
If your end visitor has EVER seen your lightbox, they will never see any other lightboxes. We recommend you keep this one unchecked. Because this rule is based on whether they have seen a lightbox, if the visitor comes to your site, closes your lightbox, and then comes back 3 months later, they will never see any of your other lightboxes.
Limit to one lightbox per session
If your end visitor has seen any boxes during a specific browser session, they won't see additional lightboxes. A browser session typically lasts for 24 hours, depending on the browser. If the visitor sees a lightbox and then comes back after 3 days, they will see another box.
Limit to one lightbox per pageview
Your end visitor will not see 2 lightboxes during the same pageview. This means if there are 2 lightboxes competing for the same visitor, the topmost lightbox will win.
Do not show any more lightboxes after a form is submitted
This prevents a visitor from seeing lightboxes if they have ever submitted a lightbox before. This is good for customers who only have 1 list and only want the lead once.
Do not show any lightboxes to visitors whose cookies are disabled
By default, this rule is on and we highly recommend it. About 0.1% of browsers have cookies disabled and our technology runs on cookies and local storage. So, we want to make sure we aren’t firing boxes like crazy for this small minority of folks.
Ignore Master Rules for all “Inline” forms
By default, this rule is on and we highly recommend it. Most customers want to show inline forms and a lightbox on the same pageview.