The following guide will go over how to migrate your users from MailChimp to ReSci. Upon migrating to ReSci, we recommend disabling your MailChimp emails.
- Within the Audience Dashboard, select an Audience and then click on the Audience user count.
- Click Export Audience.
- Click Export as CSV.
Open the zip file to access each of the downloaded files:
- Cleaned members contacts
Emails that have hard bounced or repeatedly soft bounced, and are considered invalid.
- Non-subscribed contacts
Someone who has interacted with your online store, but hasn't opted-in to receive your emails.
- Subscribed contacts
Someone who has opted-in to receive emails.
- Unsubscribed contacts
Someone who opted-out to receive emails.
Once you've successfully exported the CSV files for cleaned, non-subscribed, subscribed and unsubscribed users, you can begin importing the files into Cortex:
Still Having Troubles?
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