Purpose: The following guide will go over how to migrate your users from MailChimp to ReSci. Upon migrating to ReSci, we recommend disabling your MailChimp emails. During this migration process, we will be exporting the following lists:
- Subscribed Users
- Unsubscribed Users
- Cleaned Users
- Non-subscribed Users
Exporting All Users
Click on Audience.
Click on audience user count.
Click on Export Audience.
Double click zip file.
MailChimp downloaded files.
- Cleaned members contact
Emails that have hard bounced or repeatedly soft bounced, and are considered invalid.
- Non-subscribed contact
Someone who has interacted with your online store, but hasn't opted-in to receive your emails.
- Subscribed contact
Someone who has opted-in to receive emails.
- Unsubscribed contact
Someone who opted-out to receive emails.
Once you've successfully exported the CSV files for cleaned, non-subscribed, subscribed and unsubscribed users, we will begin importing the files into Cortex:
Reach out to our support team so we can help you!