Purpose: The following guide will go over how to migrate your users from Klaviyo to ReSci. Upon migrating to ReSci, we recommend disabling your Klaviyo emails. During this migration process, we will be exporting the following lists:
- All Users
- Unsubscribed Users
Exporting All Users
Click on Lists & Segments.
Click Create List / Segment.
Click on Segment to start.
Include the following definition to the Segment then click Create Segment.
Go to Lists & Segments and click on All Customers/Users.
Click on Manage Segment and then Export Segment to CSV.
Be sure to select the properties below and then click Start Export.
- Properties to select for export:
- Email, First and Last Name, Phone Number, Address, Address 2, City, State/Region, Country, Zip Code, Profile Created On, Initial Source
Exporting Unsubscribed Users
Click on Profiles.
Click on Suppressed Profiles.
Click Export CSV.
Once you've successfully exported the CSV files for All and Unsubscribed Users, we will begin importing the files into Cortex:
Reach out to our support team so we can help you!