When saving new updates to an email template, the following error message may be displayed prompting you to review the URLs contained in the email.
While it may seem quite daunting to address this, it's much simpler than it may seem.
But first, why does Cortex require URLs to be formatted in such a way?
Why Check URL Structure?
When a users click through an email, they are first brought to a ReSci page and then redirected to the URL that was clicked. This allows us to track email click throughs very accurately. If the URL structure is not in a standard format, it is possible for the user to be redirected to a broken link.
To ensure users will always arrive at the URL specified in the email, Cortex requires all URLs to be structured consistently.
Searching for Improperly Formatted Links
1. Click "Back to Editor" to return to email HTML Editor.
2. Copy the entirety of the HTML that composes the email and paste it into your preferred text editing program.
3. Within your text editing program, search for "href=".
4. Search for any href attributes for any that do not contain http:// or https:// and append these values to the beginning of the URL.
5. After updating all improperly formatted URLs, copy and paste the HTML code back into Cortex's HTML editor and save the email. If the error message is displayed again, check the email for any incorrectly structured URLs that were missed.
Drag and Drop Template Builder:
1. Click "Back to Editor" to return to email Template Builder.
2. Click on all images and confirm that their Image Links begin with http:// or https://.If they are missing append these values to the beginning of the URL.
3. Click on all text that contains hyperlinks and confirm that the URLs begin with http:// or https://. If they are missing append these values to the beginning of the URL.
4. After correcting all incorrectly structured URLs, attempt to save the template.If the error message is displayed again, check the email for any incorrectly structured URLs that were missed.