How do I prevent certain users from receiving Cortex emails?

The Cortex Global Filter allows marketers to prevent a segment of users from receiving email from any of  the lifecycle stages, as well as Smart Blast emails. Those users can still receive email through Promo Blast sends.

How To Set Up a Global Filter

First, go to Audience > Segments and create a new segment. This segment should include only the users who should not be receiving Cortex emails.

Then go into your Cortex Settings, and select the segment as a Global Filter:

Once a filter is chosen as the global filter it will be removed from your list of filters.  When it is replaced by a different filter (or removed as the filter) it will re-appear in the list.