Please click here if you are using the legacy version of Cortex.
You have the ability to customize the From Name and Reply-To Email Address on a template level - within Cortex and within Experiments.
Updating an Existing Email
1. Select the email that you would like to update.
2. When viewing the email, click "Email settings"
3. The settings for From name, From email address, and Reply-to email address are available under the "Basic Info" tab.
Creating a New Email
1. Select the Cortex stage for the email being created. Then click "New email".
2. The settings for From name, From email address, and Reply-to email address are available in the "Create new email" page.