Frequently Asked Questions Grace Malloy September 22, 2021 16:56 Updated Follow The following are frequently asked questions. Click on the question to be linked to the relevant article. How do I send a Smart Blast? How do I clone templates? How do I add incentive codes? How do I create segments? How do I upload email lists? How do I create Starter Templates? What is IP warming? How do I use merge tags in my emails? How do I add the unsubscribe link to my emails? What do all the filters mean when creating a Smart Segment? What do all the different Smart Segments mean? How do I read the reporting for my Cortex stage performance? How are conversions measured in my account? How can I see what's happening at the user level? Comments 0 comments Please sign in to leave a comment.